Member Resources

Easily schedule appointments, settle charges or access your patient information through the links below. If you can not find what you need never hesitate to reach out!

Self-Scheduling

Choose The Appropriate Appointment

In-Person Visit

Book for any reason, acute or chronic.

(For acute issues book with any provider)

Initial Appointment

Initial visit to establish care, health priorities, immediate needs & review membership forms.

(Book with your PCP)

Annual Physical

Annual wellness check to discuss preventative screenings, ongoing care and general health.

(Book with your PCP)

Sports Physical

Virtual Visit

Book for any reason. Great for reviewing labs, mental health, medication discussions, or simply reserving time to speak with your provider.

(For acute issues book with any provider)

Youth Sports Physical

(Book with any provider)

Access Patient Portal

Patient Portal

Access your billing history, change payment method, settle charges and view medical records.

Patient Portal Login

Prescription Refills

Prescription Refill Request

Complete this form to request a refill of your medication(s). Please allow at least two business days for all refills - thank you!

Rx Refill Form

Practice Communication

Communication Guidelines

We love to hear from you, and responding to you promptly and intentionally is always our goal. Connecting with your provider should be intuitive and reliable, so we've outlined the best ways to reach us, whatever your situation in a HIPAA compliant way.

* If you are experiencing a medical emergency immediately call 911 *

During Clinic Hours

Prescription Refills
Complex Medical Question
Referral Questions
Record Requests
Letters and/or forms
Prior Authorizations/Insurance Q's
Diet/Exercise/Supplement Q's
Lab or Imaging Results
Billing

Expect an answer or resolution by the next business day.

Text

Any email topic that needs a more timely response
Simple Medical Questions
Scheduling Question

Expect a response within 2 hours.

Call

For Any Reason

We will answer or call back at the soonest convenient time.

After Hours

Non-Urgent Medical Issue
Complex Medical Questions
Prescription Refills
Referral Questions
Record Requests
Letters and/or forms
Prior Authorizations/Insurance Q's
Diet/Exercise/Supplement Q's
Lab or Imaging Results
Billing

Expect an answer or resolution by the next business day.

Text and/or Call

Please refrain from text or call unless experiencing an issue that needs an URGENT response.

We will respond as soon as we possibly can. If you do not receive a response in a timely manner please proceed to the nearest emergency room or acute care center.

All provider calls and texts must go through our HIPAA compliant number. Be sure to read the auto-reply, which may have specific instructions on reaching your provider if they are away from the clinic. Calls and texts to your providers personal cell will not be responded to.

Please text from the Spruce Health App for end to end security.

Download below.